Shipping & Returns 

Shipping (Free)

For international shipping we typically utilize DHL, FedEx, or UPS. However, please understand that choice of courier and service may differ for your particular order. Please know transit times can vary. All packages shipped must clear customs for the arrival country. Again, these are variables that make it difficult to estimate delivery times. Thank you for your understanding.

*IMPORT TAX & DUTY POLICY: Your order is your agreement and understanding that it is the customers responsibility to pay any Import Tax & Duty Fees. Free Shipping service does not include Tax and Duties. M.K.PalArt is not responsible for delays or losses due to non-payment due for custom's fees to international agencies. M.K.PalArt is not held responsible for delays, losses/damages of packages and issues of the carrier or customs. Please contact the mail carrier on claim process for international shipping issues. We apologize for any inconvenience and thank you for understanding. . 

Returns

We're confident you'll love your new art! Unless otherwise noted, all art comes with a money back guarantee. If you are not satisfied for any reason, simply contact us and send it back within 3 days with the original packing. Please note that refunds require a return and shipping costs are not refunded, All items are packed with care and inspected before shipment. Please report damages upon delivery with photos.  M.K.PalArt is not held responsible for delays, losses/damages of packages and issues of the carrier or customs. The items are packed with care and inspected before shipment. Please report damages upon delivery with photos.  M.K.PalArt is not held responsible for delays, losses/damages of packages and issues of the carrier or customs.

Payment

Payment in full is required for all orders before the fulfillment process can begin. You can pay with PayPal or contact us if you want to pay by bank transfer.

Orders cannot be adjusted after payment is placed.